Keep Your Chairs Full.
Even With Scissors In Hand.
Your phone rings while you are mid cut. By the time you call back, they have booked with another salon. Ringlii answers every call 24/7, takes messages, and captures leads so you never miss another appointment.
Why Salons and Spas Lose Clients to Missed Calls
Running a salon or spa means your hands are literally full most of the day. When your phone rings, you are often with a client where you cannot stop to answer. This creates a serious problem for growing your business.
Think about when potential clients call a salon or spa. They usually need an appointment soon, whether it is for a special event, a regular maintenance appointment, or treating themselves to some self care. When they call and reach voicemail, most do not leave a message. Instead, they immediately search for another salon and try again. Studies show that approximately 80% of callers who reach voicemail will not leave a message. They simply move on to your competitor.
The math is simple but painful. If your average salon appointment is worth $75 and you miss just 3 calls per week that would have become customers, that is $225 per week in lost revenue. Over the course of a year, those missed calls add up to more than $11,000 in business you never had a chance to win. For spas with higher ticket services, the numbers are even more significant.
Hiring a full time receptionist is one solution, but it comes with significant costs. A receptionist salary, benefits, and overhead can easily exceed $35,000 per year. And even then, they only work during business hours. Many salon inquiries come in the evening when people get home from work and finally have time to make calls. Those after hours calls go straight to voicemail unless you have another solution.
of callers will not leave voicemails when they need salon services. They call the next salon on the list instead.
lost per year if you miss just 3 calls per week at $75 per appointment. That is revenue walking away to competitors.
is what a full time receptionist costs annually, and they still cannot work evenings, weekends, or holidays.
A Better Way to Handle Calls for Your Salon or Spa
Ringlii is a phone answering service built specifically for service businesses like yours. It answers calls professionally, collects the information you need, and notifies you instantly.
When a potential client calls your salon or spa and you cannot answer, Ringlii picks up the phone on your behalf. It greets callers with a custom greeting that sounds professional and represents your brand. Callers do not know they are not speaking with someone at your front desk because the experience feels natural and helpful.
Ringlii is trained on your specific business information. It knows what services you offer, whether that is haircuts, color services, nail treatments, massage therapy, facials, or specialized spa packages. When callers ask questions, Ringlii can answer based on the custom FAQ and answers you provide during setup. This means callers get accurate, helpful information even when you are not available to talk.
After understanding what the caller needs, Ringlii collects their information using the custom questions you define. For a salon or spa, this might include desired service, preferred stylist or technician, preferred dates and times, and contact details. You get all of this information delivered to your inbox the moment the call ends.
How Ringlii Works for Salons and Spas
Getting started takes less than 5 minutes. No technical expertise required.
Tell Ringlii About Your Salon or Spa
Start by entering information about your services. What types of services do you offer? What are your specialties? What questions do you need answered before you can book an appointment? You customize everything so Ringlii represents your business accurately.
You also set up your custom greeting. This is what callers hear when Ringlii answers. It can be as simple as "Thank you for calling [Your Salon Name], how can I help you today?" or something more detailed that reflects your brand personality.
Set Up Call Forwarding
You keep your existing business phone number. When you are unavailable, simply forward calls to Ringlii. Most phone carriers make this easy to set up with a few button presses. You can forward calls all the time, only during certain hours, or just when you are unable to answer.
This flexibility means you stay in control. Answer calls yourself when you are available, and let Ringlii handle them when you are with a client, during peak hours, or taking a well deserved break after a busy day.
Never Miss a Booking Again
When calls come in, Ringlii answers professionally. It can answer questions about your services, collect information from potential clients, and handle multiple calls at the same time. No more busy signals when two clients call at once.
The moment each call ends, you receive an instant email notification with all the details. You see who called, what service they want, their contact information, and their answers to your custom questions. You also get a full transcript of the conversation so you know exactly what was discussed before you call them back.
Types of Calls Ringlii Handles for Salons and Spas
Here are real examples of calls that salons and spas receive and how Ringlii handles them.
"I am looking for a salon that specializes in balayage"
Ringlii greets the caller professionally and uses your custom questions to collect the information you need. It asks about their hair type, desired service, any specific concerns, and their preferred appointment time. The caller provides their contact information, and you receive an email notification immediately with everything you need to follow up with booking details.
"How much do you charge for a deep tissue massage?"
Because Ringlii is trained on your custom FAQ and answers, it can respond to common questions about your services and pricing. If you offer deep tissue massage, Ringlii confirms this and explains the pricing and what is included. It then collects the caller information so you can follow up with booking and scheduling details.
"I am calling at 7 PM because I just got off work"
Many potential clients call in the evening when they finally have time to handle personal appointments. Ringlii is available 24/7, so even late night calls get answered professionally. The caller provides their information, and you have a warm lead waiting in your inbox first thing the next morning.
"I need to reschedule my appointment for next week"
Ringlii takes detailed messages including the caller name, phone number, and their request. The message is delivered to you instantly, so you can confirm the schedule change and update your calendar. The full transcript shows exactly what dates were discussed so there is no confusion.
"I need hair and makeup for my wedding party of 6"
Wedding and special event bookings are often high value appointments. Ringlii collects information about the event date, party size, services needed, and specific requirements. You receive all the details you need to prepare a professional proposal and follow up promptly before they book another salon.
"I have a job interview tomorrow and need a haircut today"
Clients often need last minute appointments for important events. Ringlii captures these urgent requests and delivers them to you immediately. You receive the notification right away, so you can respond quickly if you have availability to take on the appointment.
Everything You Get with Ringlii
A complete phone answering solution designed for salons and spas.
Available 24/7
Ringlii answers calls any time of day or night. Evenings, weekends, holidays. Whenever your clients call, someone picks up.
Multiple Calls at Once
No busy signals ever. Ringlii can handle multiple callers simultaneously, so everyone gets through even during your busiest times.
Trained on Your Business
Ringlii learns about your salon or spa services, pricing, and policies. It represents your business accurately to every caller.
Custom Agent Greeting
Create a personalized greeting that matches your brand. Callers hear your business name and a professional welcome message.
Message Taking with Custom Questions
Define the questions Ringlii asks callers. Collect service details, stylist preferences, preferred dates and times, and any information you need for bookings.
Custom FAQ and Answers
Add your frequently asked questions and answers. Ringlii can respond to common inquiries about your services, pricing, and availability.
Instant Email Notifications
Get notified the moment each call ends. Receive caller details, their answers to your questions, and full call information delivered to your inbox.
Call Analytics Dashboard
Track your call volume and gain insights into when your clients call most often. Make data driven decisions about your business.
Full Call Transcripts
Review complete transcripts of every conversation. Know exactly what was discussed before you call back so you can pick up right where the caller left off.
Why Phone Answering Services Matter for Salons and Spas
Salons and spas are built on providing personal, attentive service. When you are working with a client, you are completely focused on giving them an exceptional experience. Stopping mid service to answer the phone breaks that connection and compromises the quality of work you are delivering. Your clients in the chair deserve your full attention—just like cleaning professionals cannot stop mid-job to take calls.
This creates a fundamental conflict. Your best marketing generates phone calls, but those calls come in when you cannot answer them. You invest in social media, local SEO, referral programs, and building a beautiful portfolio. All of that marketing is wasted if callers cannot reach a live person when they want to book an appointment.
Traditional answering services have existed for decades, but they often felt impersonal and expensive. The operators did not know your business and could only take basic messages. Ringlii is different because it is trained specifically on your salon or spa. It knows what services you offer, can answer questions about your specialties, and collects the exact information you need—similar to how accountants and real estate agents use Ringlii to capture client details.
For solo stylists and small salon owners, this type of professional phone answering was previously out of reach. Large spas could afford full time front desk staff, but smaller operations had to choose between missing calls or stopping work constantly to answer the phone. Ringlii changes that equation by providing professional phone answering at a price point that makes sense for businesses of all sizes.
Why Salons Choose Ringlii Over Alternatives
See how AI phone answering stacks up against voicemail and live receptionists.
Voicemail
Free but costly
- ✗80% of callers hang up without leaving a message
- ✗Cannot answer questions about services
- ✗Clients book with another salon instead
- ✗No appointment details collected
- ✗Unprofessional for a service business
Live Receptionist
$200-500+/month
- ✓Human answers calls professionally
- ✓Can answer basic questions
- ✗Limited to business hours only
- ✗One call at a time—overwhelmed during peak times
- ✗Expensive for solo stylists
Ringlii AI
From $49/month
- ✓Answers every call 24/7/365—nights, weekends, holidays
- ✓Trained on YOUR salon services
- ✓Handles unlimited simultaneous calls
- ✓Collects service, stylist, and time preferences
- ✓Instant email notifications after every call
* 80% of callers sent to voicemail do not leave messages — Forbes / SellCell Research
What Salon and Spa Owners Say
“I was losing 4 or 5 calls a week while with clients. Now I am booking 35% more appointments. It is like having a receptionist for a fraction of the cost. The notifications come through right away so I can call people back between clients.”
“The after hours calls were the game changer. People call at 7 PM when they get home from work. Before Ringlii, those calls went to voicemail and I never heard from them again. Now I actually capture those leads.”
Frequently Asked Questions About Phone Answering for Salons and Spas
Can Ringlii book salon appointments for me?
Ringlii collects all the details you need from callers, including desired service, preferred stylist, preferred dates and times, and contact information. You receive instant email notifications with everything captured, so you can confirm bookings quickly. The message taking feature uses custom questions that you define, so Ringlii asks exactly what you need to know for your salon or spa business.
How does it handle different types of salon inquiries?
Ringlii is trained on your specific services and business information. Whether callers ask about haircuts, color services, nail treatments, spa packages, or pricing, Ringlii can answer questions based on the custom FAQ and answers you provide during setup. This means callers get accurate information about your services even when you cannot answer the phone yourself.
What if a client calls with an urgent request?
You receive instant email notifications the moment every call ends. This means urgent requests reach you right away, whether someone needs a same day appointment for a special event or has a last minute booking request. You can check the full call transcript to understand exactly what the caller needs and respond accordingly.
Do I need to change my business phone number?
No, you keep your existing phone number. Simply set up call forwarding to Ringlii when you are unavailable, whether that is when you are with a client, after hours, or anytime you need backup. Your clients call the same number they always have, and Ringlii answers professionally on your behalf.
How quickly can I get started?
Most salon and spa businesses are up and running in under 5 minutes. You enter your business information, customize your greeting and questions, add your FAQ answers, and you are ready to go. There is no technical setup required and no complicated integrations to manage.
What information do I get after each call?
After every call, you receive an instant email notification with the caller details and their responses to your custom questions. You also get a full call transcript so you can review exactly what was discussed. Your call analytics dashboard shows insights about your call volume and when your clients are calling.
Can Ringlii handle multiple calls at the same time?
Yes, Ringlii supports multiple calls at once. Unlike a traditional receptionist who can only handle one call at a time, Ringlii ensures every caller gets through with no busy signals. This is especially valuable for salons and spas during peak booking times, when call volume spikes unexpectedly.
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